Osteoporosis
October 26, 2022
Frequently Asked Questions
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Require and advise you on things you can do to help yourself.
Greater results are achieved when your doctor and you work closely together To be able to treat your condition effectively it is crucial that the clinician fully understands what your problem is and how it affects your daily life.
Hence the doctor will start by asking you lots of questions and establish your past medical history and any medication you may be taking.
Then an appropriate physical examination takes place which will consider the severity and irritability of your condition. We try not to aggravate your symptoms too much!
Once we have completed the physical examination we are then able to provide you with a diagnosis. Advise you on the possible treatment options and its effectiveness for your condition. We will also be able to advise you how many treatments we think you will towards a common goal. So we endeavour to discuss your aims and set goals which are achievable together.
If there is sufficient time left after the assessment the physiotherapist may do some treatment to you or may advise you on self-help and exercises.
You can attend treatment session in your normal clothes. If you have a knee, ankle, foot or leg problem then shorts can be useful to bring.
We also recommend ladies to wear a “vest” when we assess neck, back and shoulders.
Sometimes we may require you to be assessed or treated in just your underwear. If you are not comfortable with removing any item of clothing during a session then don’t be afraid to tell us. It is important for you to be comfortable during assessment and treatment sessions!
We accept payment by M-Pesa, banker's cheques, cash, as well as bank slips.
If you would rather see a male/ female clinician then this can be arranged when you make your initial appointment. Please tell us this when we speak on the phone.
Some insurance companies will request a referral letter to us from either your GP or consultant. Once you have this, you can book an appointment directly with us. If you are unsure of anything and want us to help, just call us on 0732 364938/0704 173129 and we will do our best to help you to sort out your claim. We would also advise you to check the terms and conditions of your specific insurance company/policy details just in case there are exclusions or payment excess charges that apply. We working out with insurance companies to add us to their service providers panel.
No. Anyone can make an appointment to be assessed and/or treated. You only need to be referred in some cases if you are using your private health insurance to fund your treatment. If you intend to pay for your treatment you can book in immediately. You do not have to be seen or referred by any other medical practitioner unless you wish to. If you want to discuss your condition or suitability without obligation, please call us on 0732 364938/ 0704 173129/ 0725 939172.
All of our doctors are Chartered which means they are registered with the Health Professions Councils In addition we are all qualified doctors with different areas of specializations.
You are more than welcome to have someone chaperone you during your treatment. We understand that in some situations you may not want to be alone with our physiotherapist.
Many of our clinics also have designated waiting bay if you would rather someone waited outside the treatment room.
Physiotherapy is a science-based profession and takes a ‘whole person’ approach to health and wellbeing, which includes the patient’s general lifestyle.
At the core is the patient’s involvement in their own care, through education, awareness, empowerment and participation in their treatment.
You can benefit from physiotherapy at any time in your life. Physiotherapy helps with back pain or sudden injury, managing long-term medical condition such as asthma, and in preparing for childbirth or a sporting event.
Physiotherapists use a range of physical, hands-on techniques. As well as manual treatment, they will also advise you on changes to lifestyle and ways you can reduce further muscle and joint problems with exercise programs and methods to cope with chronic conditions. If they consider it appropriate, physiotherapists may recommend you are seen by other specialists, for example orthopaedic surgeons, pain specialists or rheumatologists.
Normally the initial consultation will take around 30-45 minutes but there will also be some information gathering so you are advised to arrive a little early. Subsequent standard treatment sessions usually take around 30 minutes. If you would rather have longer appointments please speak to our administration team and this can be arranged at minimal cost to you.
Please let us know as soon as you do if you cannot attend an appointment. We ask that at least 24 hours is provided otherwise you will be charged 50% of the appointment cost as this does not allow us enough time to reallocate your slot.
Treatments start after payment a Consultation fee of Ksh.1,000 Other treatment charges depends with your area of treatment, chronicity and other procedures that your doctor may see fit for your condition.
The first session is designed to allow the doctor to fully assess you so that they can plan what course of treatment to provide. In most cases, there is enough time for treatment to be started in this session.
Your initial appointment will firstly involve completing a personal details database. This will be followed by a discussion regarding your problem. Your doctor will be asking specific questions aimed at identifying the nature of the problem. A physical examination will then occur of the relevant area. This may include getting you to move the injured region and your physiotherapist completing specific tests. It may be necessary to look at the areas above and below your injury in order to aid diagnosis.
Once your physiotherapist has completed their assessment they will explain the findings and their relevance to your problem. They will provide you with a diagnosis at this point if possible and an estimated timescale for recovery. You will also be able to ask any questions that you may have. Treatment will then commence which could involve manual techniques, dry needling, postural advice and treatment, taping techniques and a home exercises program.
We aim for continuity of care that all our patients see the same doctor. Sometimes we refer you to another clinician for a second opinion and sometimes due to illness or holidays you may be asked to see another physio. You will always be told prior to the session if you are seeing someone different.
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Tibabu is your go to health and medical centre, we combine our passion for love with our love for humanity. We understand that your health defines us and believe that we are God's instruments, dedicated to delivery of the best quality healthcare.
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Dereshe Towers Off Murang'a Road,
Ngara, 4107 - 00506, Nairobi